Engage your workforce
Do you want to promote strategic strengths to improve the performance and engagement of employees and leaders? These programs are designed to do just that! Hands-on training gives individuals the tools they need to unlock their potential.
+ Time Management
“At the end of the day, did I accomplished what I needed to accomplish?”
After this course, the learner will:
- Clearly identify their department and their work priorities
- Assess how they manage their time during the day
- Describe ways they use time ineffectively
- Identify ways to use time effectively
- Identify specific actions they can take to improve their time management skills
This program uses a Time Mastery Profile assessment.
+ Team Building
“From kindness and caring to chaos and conflict…what’s happened to my team?”
After this course, the learner will:
- Identify challenges to effective teams
- Describe the team cycle
- Relate ways to develop group communication and problem-solving skills that will boost a team’s productivity
- Apply delegation skills to effective team building
- Identify ways to set individual and team goals to enhance the group’s dynamics
This program uses a DiSC assessment.
+ Difficult Conversations
“I would rather not go to work than to have THAT conversation!”
How you communicate is essential to having difficult conversations. It’s also critical for you to understand the other three communication styles to have an effective discussion, especially when the conversation revolves around performance improvement. This course will include the DiSC Profile Assessment.
After this course, the learner will:
- Relate their communication style to how others perceive it
- Create “I” statements so to decrease defensive responses
- Address ways to focus on the results of the person’s behavior
- Create solutions for individual behaviors
- Outline and articulate specific results wanted
- Relate goal setting and accountability measures for preferred behaviors
This program uses a DiSC assessment.
+ Conflict Management
“We don’t have to be best friends, but we do have to work together. Let’s learn to get along.”
After this course, the learner will:
- Recognize the strain interpersonal conflict creates on a team
- Address disagreement in a positive, productive way
- Recognize the negative impact of finger-pointing and lack of cooperation
- Apply tools to resolve conflicts with their coworkers
+ Customer Service
“It’s all about relationship building”
After this course, the learner will:
- Relate the importance of anticipating customer’s needs to create a positive customer experience
- Identify all of their customers (internal and external)
- Describe ways to meet and exceed a customer’s expectations
- Create action plans for building a servant culture
+ New Manager Training
“I didn’t realize being a manager was so hard!”
Too often, individuals are promoted or hired into a managerial role because of their knowledge and expertise. However, they may not have a proven track record for managing teams. This program provides an in-depth leadership development program for new managers to excel in their positions.
We will incorporate the aspects of the programs listed above to create a program suited for your culture.
+ Managing Change
"Change Happens…Then What?”
After this course, the learner will:
- Identify ways they personally respond to change in their life
- Describe obstacles to accepting change
- Relate the benefits of the practical application of change theory
This course is based on the principles and teachings of William Bridges.
+ Effective Communications
“How come people don’t get what I am trying to communicate?”
After this course, the learner will:
- Relate their communication style to how others perceive it
- Adapt their behavior to different communication styles
- Improve communications
- Reduce conflict
- Promote appreciation of the different communication styles
This program uses a DiSC assessment.
+ 360 Review Facilitation
“Are we all really that great? ”
This is a very effective program when used for leadership development. The program provides the tools for your team to get a clear understanding of how they perceive themselves versus what the perception others have of their management style. This can be a very tricky situation because too often, individuals are not self-aware. However, sometimes the perception matches the reality. Either result provides the opportunity for professional development. 360 reviews need to be sensitively facilitated.
Inspired Learning staff will be the neutral party communicating the results of the assessment to the individuals and will work with them on developing three action plans to complement their work style.
This program uses the Wiley 363 Assessment